What amenities are available for children and infants?
We do not have amenities for children.
Are pregnant women allowed to stay?
We welcome pregnant guests.
Can the lounge be used by non-guests?
The lounge is available for registered guests only.
Is there bottled mineral water in the room?
We have a Hita Tenryosui water server.
Until what age can children of the opposite sex bathe together?
Children of the opposite sex may bathe together until the [...]
How should I count the number of children when booking?
Children are also counted as 1 guest.
Do I need a reservation for day-use bathing?
Day-use bathing is ¥1,000 (tax included). Availability varies, so please [...]
Can I change my plan after booking?
If you would like to change your plan, please contact [...]
Do you have any anniversary packages?
We do not currently offer any anniversary packages.
Do I need to make a reservation in advance for firefly viewing? / Is there an admission fee or ticket required?
Please sign up for firefly viewing at check-in. The fee [...]
