Frequently Asked Questions
- Access Parking
- Accommodation guest rooms
- Families with children
- Hotel Facilities Services
- Large communal bath spa
- Membership Program
- Reservations Fees
- Restaurants Food
- Surrounding Information
We have body towels available.
Please do so from “Edit Member Information” in your member page.
https://membership.by-onko-chishin.com/auth/login/
You can park bicycles and motorcycles at the entrance of our building.
Registration is free. Click here for details:
https://by-onko-chishin.com/destination-club#会員登録
We have three diaper pails available.
There are no expressways on the island.
Please check here.
https://membership.by-onko-chishin.com/auth/login/
Please check here.
https://by-onko-chishin.com/destination-club#FAQ
Membership registration is required to use benefits and other features.
https://membership.by-onko-chishin.com/auth/signup/
You can use the parking lot in front of the museum, or temporarily stop in front of the museum.
No, they do not expire. Click here for details:
https://by-onko-chishin.com/destination-club#会員ランク
Please use the “Cancellation Procedure” in the member’s My Page.
https://membership.by-onko-chishin.com/auth/login/
Please check here.
https://by-onko-chishin.com/destination-club/terms-and-conditions
Please contact us using the form below.
https://by-onko-chishin.com/destination-club/contact-us
Please check here.
https://by-onko-chishin.com/destination-club
We do not accept registrations under a corporate name.
https://by-onko-chishin.com/destination-club#FAQ
We have sewing kits available.
We do not offer point consolidation. See here for details:
https://by-onko-chishin.com/destination-club#FAQ
Please check here.
https://by-onko-chishin.com/destination-club#FAQ
Click here for details.
https://by-onko-chishin.com/destination-club#FAQ
Some restaurants are eligible. Click here for details:
https://by-onko-chishin.com/destination-club
Please check here.
https://by-onko-chishin.com/destination-club#FAQ
If you are shipping your luggage to the hotel in advance, please send it with prepaid postage.
The room has a shower booth. The toilet is Western-style.
The bed size is 120 cm wide x 195 cm long.
We have two baby baths available.
Whether the beds can be moved depends on the room type. Please contact us by phone or email for details.
We can bring a bag of ice to your room if you call us.
We will lay out your futon at dinner time.
Yes, we have rooms available for four people.
Please see our website for details.
All-you-can-drink is ¥11,000 (tax included) per person. This includes free drinks with dinner and breakfast.
Please refrain from using e-cigarettes in the rooms.
We do not have amenities for children.
We offer beds or futons.
A room service menu is available in your room.
We have two electric car charging spaces.
We have a Hita Tenryosui water server.
Yes, we have irons available to borrow.
Please call us to inquire about changing the number of people, as it depends on the reservation status.
You can pay for your stay in advance via bank transfer.
Please contact us by phone for weather information.
We do not offer a buffet for Dining.
Children of the opposite sex may bathe together until the age of 5.
Please call us to inquire about adding dishes, as availability varies depending on the season.
The refrigerator’s dimensions are
Height 81, Width 46, Depth 46
.
The public bath is on the first basement floor.
Please take off your shoes before entering the guest rooms.
Yes, our hotel restaurants are available for single diners.
We don’t have either a match or a lighter.
If you are unable to connect by phone, please try again later, or contact us using the email address below.
EMAIL: [email protected]
We offer a free shuttle service between the hotel and the airport. Please make a reservation by phone at least 3 days prior to your stay.
Our restaurant hours are as follows:
7:00 AM – 10:00 AM
6:00 PM – 10:00 PM
There is no age restriction for the lounge.
If you would like to change your plan, please contact us by phone or email.
We do not offer canal cruises. We have sea cruises to tour Tatsunoshima. Please refer to the official Tatsunoshima website.
We do not currently offer any anniversary packages.
Dinner: Kaiseki course, ¥23,100 per person.
We only offer course meals. There is no à la carte menu.
We have 3 diaper pails and 2 baby bathtubs.
The convenience store is about a 15-minute drive from the hotel.
Yes, we can store your luggage before check-in or after check-out.
The beach will be open from around July 20 to August 31. Please contact the Iki Tourism Federation for details.
There is no age restriction for staying at our hotel.
Reservations must be made by the day before your stay.
Yes, we have hair irons available to borrow.
We offer Samue (120 cm size) as loungewear for children.
If you are going to be late checking in, please call us.
We do not allow guests with tattoos to bathe.
Please refer to our website for details on hotel facilities.
Please contact us by phone or email for taxi fares in the area.
Dinner is available from 6:00 PM to 8:00 PM in 30-minute increments. Please call to make a reservation.
For consecutive night stays, we offer a dinner menu with different content. Stays of 2 nights or more are also possible.
See the Tatsunoshima Pleasure Cruise website for details on pleasure boats.
Shipping will be handled by Yamato Transport.
We do not book tours and activities on your behalf.
Yes, we accept reservations by phone.
TEL 0920-43-0770 (10:00-18:00)
We have hair irons, irons, and kettles.
Late check-out is available.
It costs ¥5500 per hour (until 13:00 maximum).
We do not offer stays without meals.
Please refer to Rakuten, Ikkyu, and Jalan.
Please contact JTB directly.
Yes, we rent running shoes and apparel.
The fee for day-trip bathing is ¥1,000 (tax included).
There are no events.
Kairi Murakami’s hot spring is an ultra-high concentration hot spring, about 17 times the standard value to be considered a hot spring (= 1 g of effective ingredients per 1,000 g), and is a natural hot spring that turns golden when exposed to air.
The amenities in the communal bath are as follows:
Toothbrushes, hairbrushes, hair ties, body towels, razors, shaving gel, shampoo, conditioner, body soap, makeup remover, and facial cleanser
We are unable to guarantee specific tables at the restaurant.
Children are welcome at the hotel restaurants.
Our cancellation fees are as follows:
Same day: 100% of the accommodation fee
Day before: 100% of the accommodation fee
3 days before: 50% of the accommodation fee
7 days before: 30% of the accommodation fee
14 days before: 10% of the accommodation fee
There are no cafes or coffee shops.
A room service menu is available in your room.
Please see our homepage for accommodation plans.
If you stay with us on your birthday, we will prepare a birthday plate for you at dessert during dinner.
Yes, you can use the parking lot before check-in and after check-out.
Please inquire as to whether breakfast-only use is available on the date you wish to visit.
To book a shuttle, please call us at 0920-43-0770 at least 3 days prior to your stay.
We have skincare products in your room.
It depends on availability, so please call us on the day of check-in.
We have souvenirs such as Iki salt and sea urchin rice mix.
If you are staying for consecutive nights, we will change the menu as much as possible.
The restaurant has one private room.
For restaurant reservations, please contact us by phone at least 3 days in advance.
The refrigerator contains alcohol and soft drinks.
Mitsubishi Rent-A-Car is a 10-minute drive from our hotel.
You can bring food and drinks to your room.
There is a corkage fee of ¥5,500 per bottle for bringing your own beverages to the restaurant.
You will not be charged a cancellation fee if you cancel your reservation due to a natural disaster or disruption of public transportation.
Yes, we have a floor plan.
Please request it by email if you would like one.
Yes, we have guest rooms with open-air baths.
Free drinks during breakfast and dinner are available at an additional cost.
Kaiseki courses start from ¥23,100. Please contact us by phone for details.
Breakfast is ¥4,400 per person (tax included).
Breakfast is a traditional Japanese set meal. It is not a buffet.
To confirm your reservation, please contact us by phone or email.
Parking is free.
We have plenty of parking spaces, so reservations are not required.
We also have EV charging stations. Please contact us in advance if you would like to use them.
We accept cash and credit cards for payment.
We do not have a children’s menu. Rice and soup are free of charge.
To make a lodging reservation, please contact us by phone or email.
Please make lunch reservations by 5 PM the day before.
The open-air bath in your room is a hot spring.
We can arrange a cake for an additional fee.
To check availability, please contact us by phone at 0920-43-0770 (10:00-18:00).
Please use the terrace on the 1st basement floor for smoking.
We will arrange a taxi for you.
There is no dress code at the restaurant.
Dinner starts from 6:00 PM to 8:00 PM (you can choose in 30-minute increments).
We provide samue (loungewear) as hotel wear.
There is no laundry service or coin laundry.
Yes, children can sleep with parents.
Yes, we have private baths.
45 minutes, ¥5,500
Dinner additions are accepted until 5 PM the day before.
We sell souvenirs. We do not sell sweets or drinks.
Click here to register:
https://membership.by-onko-chishin.com/auth/signup/
Please check our website for details about the membership program.
https://by-onko-chishin.com/destination-club
Please see our website for the restaurant menu.
The smoking area is on the first basement floor terrace.
We do not have a free shuttle bus, but we do have a free transfer service. This is by reservation only, so please specify the time and location at least 3 days before your stay. Please also note that you may be sharing the vehicle with other guests.
Breakfast is available from 7:00 AM to 9:00 AM, in 30-minute increments.
Yes, small babies are welcome.
To cancel, please contact us by phone or email. Cancellation fees may apply depending on the date.
For lunch, we offer pasta, omelet rice, curry, udon noodles, hamburger steak, and more.
To get to Iki Island, you can take a boat from Hakata Port in Fukuoka Prefecture or fly from Nagasaki Airport in Nagasaki Prefecture.
The journey takes about 1 hour by jetfoil (high-speed boat) or about 2 hours and 30 minutes by ferry.
The flight takes about 30 minutes.
It is about a 15 to 20 minute drive from the airport or port.
We offer a free shuttle service from each port and airport to our hotel. As this is a fully booked service, please let us know the time and location at least 3 days before your stay. Please note that you may be sharing the ride with other guests.
■ Click here for access details from Tokyo and Osaka: https://www.kairi-iki.com/access/
*There are no trains on the island.
For surprise consultations, please contact us by phone or email.
The bathing hours are as follows:
6:00–11:00
15:00–24:00
We provide samue as indoor wear.
We recommend activities such as Dolphin Park and Wanpak Iki.
Reservations are accepted from 8 months in advance.
Lunch is served from 11:30 to 13:30. Last order at 12:50.
Our rates vary, so please check our website.
Restaurant access for non-guests depends on availability. Please contact us by phone.
Toothbrush, shower cap, razor, shaving gel, cotton, cotton swab, sewing kit, black hair tie, and body towel
The rate for children, including dinner and breakfast, is ¥27,500 (tax included).
We do not have a shuttle bus, but we do have a free courtesy car. It is reservation only, so please let us know the time and location at least 3 days before your stay. Please also note that you may be sharing the ride with other guests.
You can find dinner menu ideas on our homepage.
Check-in: 3:00 PM
Check-out: 11:00 AM
Day-trip bathing may not be available on certain days, so please contact us by phone on the day of your visit.
Yes, we can. Please call us if you would like to book one.
