{"id":21375,"date":"2026-01-27T00:45:03","date_gmt":"2026-01-26T15:45:03","guid":{"rendered":"https:\/\/iki.by-onko-chishin.com\/frequently-asked-questions\/"},"modified":"2026-09-19T20:32:45","modified_gmt":"2026-09-19T11:32:45","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/iki.by-onko-chishin.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-margin-bottom:50px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:50px;--awb-margin-left-small:0px;--awb-font-size:28px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;font-size:1em;\">Frequently Asked Questions<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><!-- \u58f1\u5c90\u30ea\u30c8\u30ea\u30fc\u30c8 \u6d77\u91cc\u6751\u4e0a FAQ en\uff08okcs-faq \u51fa\u529b 2026-10-06\uff09 -->\n<style>\n.okfaq{max-width:960px;margin:0 auto;line-height:1.8}\n.okfaq *{box-sizing:border-box}\n.okfaq h2.okfaq-h{margin:0 0 16px}\n.okfaq .okfaq-group{margin:0 0 28px}\n.okfaq h3.okfaq-cath{margin:0 0 4px;padding:0 0 8px;font-weight:600;border-bottom:1px solid currentColor}\n.okfaq .okfaq-group details:first-of-type{border-top:0}\n.okfaq details{border-top:1px solid rgba(128,128,128,.35);background:transparent}\n.okfaq details:last-of-type{border-bottom:1px solid rgba(128,128,128,.35)}\n.okfaq summary{list-style:none;cursor:pointer;display:flex;align-items:flex-start;gap:12px;padding:16px 8px;color:inherit;background:transparent}\n.okfaq summary::-webkit-details-marker{display:none}\n.okfaq summary:hover{background:rgba(128,128,128,.08)}\n.okfaq .okfaq-q,.okfaq .okfaq-al{flex:0 0 auto;font-weight:700}\n.okfaq .okfaq-qt{flex:1}\n.okfaq .okfaq-chev{flex:0 0 12px;width:12px;height:12px;margin-top:8px;border-right:1.5px solid currentColor;border-bottom:1.5px solid currentColor;opacity:.55;transform:rotate(45deg);transition:transform .2s}\n.okfaq details[open]>summary .okfaq-chev{transform:rotate(-135deg);margin-top:12px}\n.okfaq .okfaq-a{display:flex;gap:12px;padding:0 8px 18px 8px}\n.okfaq .okfaq-at p{margin:0 0 8px}\n.okfaq .okfaq-at p:last-child{margin:0}\n.okfaq .okfaq-at a{color:inherit;text-decoration:underline}\n.okfaq .okfaq-all{margin-top:32px;border:1px solid rgba(128,128,128,.45)}\n.okfaq .okfaq-all>summary{justify-content:center;font-weight:600;letter-spacing:.06em;padding:14px}\n.okfaq .okfaq-all>summary .okfaq-chev{margin-top:6px}\n.okfaq .okfaq-all[open]>summary{border-bottom:1px solid rgba(128,128,128,.45)}\n.okfaq .okfaq-cat{border:0;margin:0 12px}\n.okfaq .okfaq-cat>summary{font-weight:600;padding:14px 8px;background:rgba(128,128,128,.12);margin-top:10px}\n.okfaq .okfaq-cat>summary:hover{background:rgba(128,128,128,.18)}\n.okfaq .okfaq-cat>summary .okfaq-n{font-weight:400;opacity:.6;font-size:.85em;margin-left:auto;margin-right:8px}\n.okfaq .okfaq-cat .okfaq-item{margin:0 4px}\n.okfaq .okfaq-cat:last-of-type{margin-bottom:12px}\n@media (max-width:640px){.okfaq summary{padding:13px 4px}.okfaq .okfaq-a{padding-left:4px}}\n<\/style>\n<div class=\"okfaq\">\n<section class=\"okfaq-top\"><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">01. General Information<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide a diaper pail?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have three diaper pails available for your use.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any convenience stores nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The nearest convenience store is approximately a 15-minute drive from Iki Retreat Kairi Murakami.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about sightseeing spots in the area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to the following website for information on tourism in Iki: <a href=\"https:\/\/www.ikikankou.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.ikikankou.com\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you recommend any local activities nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We recommend nearby activities such as Iki Dolphin Park &amp; Resort and Wanpack Iki.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">02. Guest Rooms<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the maximum capacity for the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room capacities vary depending on the room type. Please refer to the Accommodation page on our official website for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is free Wi-Fi available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, complimentary Wi-Fi is available throughout the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the smoking policies at the resort?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests who wish to smoke are kindly asked to use the terrace located on the B1 floor.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What room amenities and equipment are provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer toothbrushes, shower caps, razors, shaving gel, cotton pads, cotton swabs, sewing kits, hair bands, and body towels.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">03. Dining<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I reserve a time for dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner start times range from 6:00 PM to 7:30 PM (available in 30-minute intervals). Please kindly contact us by phone to reserve your preferred time.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can meals be served in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that in-room dining is not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What time is dinner served?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner service begins between 18:00 and 19:30. You may select your preferred time in 30-minute intervals.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the breakfast hours?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast start times are available from 7:00 AM to 9:00 AM, in 30-minute intervals.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">04. Reservations &amp; Policies<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How should children be counted when making a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Children are counted as individual guests (one person per child).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change the number of guests in my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Whether we can accommodate a change in the number of guests depends on room availability. Please kindly contact us by email or telephone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is your cancellation policy?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our cancellation fees are as follows:<\/p><p>Same day: 100% of the accommodation fee<br>1 day prior: 100% of the accommodation fee<br>3 days prior: 50% of the accommodation fee<br>7 days prior: 30% of the accommodation fee<br>14 days prior: 10% of the accommodation fee<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can children share a bed with adults?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, children are welcome to share a bed with adults.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">05. Check-in &amp; Check-out<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is early check-in or late check-in\/out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early check-in and late check-out are subject to room availability. If available, a fee of \u00a55,500 per hour will apply (late check-out is available up to 13:00).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I will be arriving later than expected for check-in?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If your arrival is expected to be after 6:00 PM, please kindly inform us by phone (+81-920-43-0770).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is early check-in available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early check-in depends on room availability. Please feel free to contact us by phone on the day of your check-in.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the check-in and check-out times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in is from 3:00 PM and check-out is until 11:00 AM.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">06. Services<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I send my luggage to the hotel in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes. If you wish to send your luggage prior to your arrival, please ensure that the shipping charges are prepaid.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to ship luggage from the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, luggage courier services are available via Kuroneko Yamato.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer rental running shoes and running wear?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, rental running shoes and running wear are available for our guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are bicycle rentals available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer cycling activities for exploring Iki Island. Please feel free to contact us for details and reservations.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">07. Facilities<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have open-air hot spring baths?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we offer open-air hot spring baths.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the communal baths natural hot springs (onsen)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, our grand communal baths feature natural hot spring water.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the baths in the guest rooms natural hot springs?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The open-air baths provided in the guest rooms are filled with natural hot spring water.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a communal bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we have indoor baths and open-air baths available for our guests.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">08. Rates &amp; Payment<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">If I choose to pay on-site, when will the payment be made?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For online reservations paid on-site, payment can be settled either at check-in or check-out according to your preference.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which credit cards do you accept?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept JCB, VISA, Mastercard, AMEX, Diners Club, and UnionPay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I pay using electronic payment or e-money?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept payments in cash and credit cards only.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What payment methods are accepted for room charges?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept payments in cash and by credit card.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">09. Access &amp; Transportation<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I reserve the shuttle service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Complimentary shuttle service is available. As this service requires advance reservation, please inform us of your desired time and pickup\/drop-off location at least 3 days prior to your stay. Please note that you may share the shuttle with other guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is parking available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Free parking is available for all guests with ample space, so advance reservations are not required. Please note that while EV charging stations are available, we unfortunately do not accept advance reservations for them.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about access between nearby airports and the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer a complimentary shuttle service. As advance reservations are required, please inform us of your arrival time and location at least 3 days prior to your stay. Please note that the shuttle may be shared with other guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me how to access the hotel from the station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To reach Iki Island, you can travel by boat from Hakata Pier in Fukuoka Prefecture, or by plane from Nagasaki Airport in Nagasaki Prefecture.<br>Travel time is approximately 1 hour by Jetfoil (high-speed vessel) or around 2 hours and 30 minutes by ferry. Flights take about 30 minutes.<br>From the ports or airport, the resort is about 15 to 20 minutes by car.<\/p><p>We offer a complimentary shuttle service from each port and airport. As advance reservations are required, please inform us of your time and location at least 3 days prior to your stay. Please note that shuttles may be shared with other guests.<br>\u25a0 For detailed access from Tokyo and Osaka: <a href=\"https:\/\/www.kairi-iki.com\/access\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.kairi-iki.com\/access\/<\/a><\/p><p>* Please note that there are no trains operating on the island.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">10. Membership Program<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I change my member registration details (email address or password)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please update your information under &quot;Edit Member Details&quot; on your My Page.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a fee for joining or registering as a member?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership registration is free of charge. Please click here for further details.<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is membership registration required to stay or use the facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership registration is required to receive exclusive benefits.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/signup\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are bookings made through third-party travel sites eligible for the membership program?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to the link below for more details:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><\/div><\/section>\n<details class=\"okfaq-all\"><summary><span class=\"okfaq-qt\" style=\"flex:0 1 auto\">View all questions (243)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">01. General Information<\/span><span class=\"okfaq-n\">25<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide a diaper pail?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have three diaper pails available for your use.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are sewing kits available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, sewing kits are available upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are cotton swabs provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, cotton swabs are available in the room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What kind of hotel is it? \/ What are its main features?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Iki Retreat Kairi Murakami is an exclusive ryokan with 12 guest rooms, featuring authentic hypertonic natural hot springs flowing directly from the source.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an ice machine on site?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have an ice machine, but if you dial extension 9, we will be happy to deliver ice to your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I request brochures or promotional materials?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you would like to request a brochure, please contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer pottery classes?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Reservations for pottery classes must be made by telephone at least 5 days prior to your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding the local weather?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For information regarding the local weather, please feel free to contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where can I find recruitment information?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For information regarding career opportunities, please contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I cannot reach you by phone?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you are unable to reach us by phone, we kindly ask that you try calling again later or contact us via the email address below:<\/p><p>MAIL: iki@okcs.co.jp<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you provide information about the canal cruiser?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer canal cruises. However, ocean cruises around Tatsunoshima Island are available. Please refer to the official Tatsunoshima website for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me of any scheduled construction periods?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There are currently no construction works scheduled.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Information regarding operation during the Year-End and New Year period<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We remain open throughout the Year-End and New Year holidays.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the season for local beach swimming?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The beach season generally opens around early July depending on the beach and lasts through late August. For further details, please contact the Iki Tourism Association.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How long does it take to receive a response to an email inquiry?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We will reply as promptly as possible. If your matter is urgent, we kindly ask you to contact us by phone. TEL: +81-920-43-0770 (10:00 - 18:00)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding closed days and current operating status?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our scheduled closing dates have not yet been determined.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Regarding sightseeing boat \/ excursion cruise options<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For details on excursion cruises, please visit the official Tatsunoshima Cruise website.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any convenience stores nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The nearest convenience store is approximately a 15-minute drive from Iki Retreat Kairi Murakami.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a hotel concierge available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please feel free to speak with our front desk staff, who will be delighted to assist you with any requests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about sightseeing spots in the area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to the following website for information on tourism in Iki: <a href=\"https:\/\/www.ikikankou.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.ikikankou.com\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you provide information about the yoga sessions?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please visit our official website for details regarding our yoga programs.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any beaches for swimming nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is a swimming beach located approximately 30 minutes away by car.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an operator available to assist over the phone?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to speak with an operator, please contact us at TEL: +81-920-43-0770 (10:00\u201318:00) or EMAIL: iki@by-onko-chishin.com.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you recommend any local activities nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We recommend nearby activities such as Iki Dolphin Park &amp; Resort and Wanpack Iki.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I contact the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may reach us at +81-920-43-0770 (10:00 - 18:00).<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">02. Guest Rooms<\/span><span class=\"okfaq-n\">32<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are razors provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Shaving razors are provided in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are body wash towels or sponges provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide body towels in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are cotton pads provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Cotton pads are provided in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can the beds be pushed together or moved against the wall?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask for your understanding that beds cannot be moved.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there guest rooms that can accommodate four guests in one room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we have guest rooms that can accommodate four guests. Please refer to our official website for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the maximum capacity for the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room capacities vary depending on the room type. Please refer to the Accommodation page on our official website for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are irons available for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, irons are available for rent upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a television in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, televisions are equipped in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are shoes strictly prohibited inside the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly request that guests remove their shoes before entering the room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What size is the refrigerator?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The dimensions of the refrigerator are as follows:<br>Height 81 cm x Width 46 cm x Depth 46 cm<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are matches or lighters available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that we do not provide matches or lighters.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Regarding TV connection options (screen mirroring, HDMI, USB)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kindly note that screen mirroring and USB connections are not supported. HDMI connection is available; however, please kindly bring your own HDMI cable.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What baby items or amenities do you provide?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have three diaper pails and a baby bath available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are bed guards available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we have bed guards available for your convenience.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please specify the bed sizes?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The bed dimensions are 120 cm in width by 195 cm in length.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are hair irons available for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we offer hair irons for loan upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide makeup remover?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, makeup remover is available for your use.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me more about the Japanese-Western style rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our Premium Japanese-Western Style Room consists of a 10-tatami Japanese room and a 33-square-meter Western room. The Western room is furnished with two semi-double beds.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide toothbrush sets?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Toothbrushes are provided in guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the bedding provided in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer either western-style beds or traditional Japanese futon bedding, depending on your room selection.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are shampoo and conditioner provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, shampoo and conditioner are provided.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is free Wi-Fi available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, complimentary Wi-Fi is available throughout the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is coffee provided in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, capsule coffee machines and coffee capsules are provided in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What items are available for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer hair irons, irons, and electric kettles for loan. Please feel free to request them at your convenience.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How many guest rooms do you have?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have 12 guest rooms in total.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are skincare amenities (lotion, facial wash, makeup remover) provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Skincare amenities are provided in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have baby cots available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, baby cots are available for our guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a refrigerator in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, each guest room is equipped with a refrigerator.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have barrier-free (accessible) rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that our property is not barrier-free.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the smoking policies at the resort?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests who wish to smoke are kindly asked to use the terrace located on the B1 floor.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are sleepwear or pajamas provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>One-piece nightgowns are provided in the guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What room amenities and equipment are provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer toothbrushes, shower caps, razors, shaving gel, cotton pads, cotton swabs, sewing kits, hair bands, and body towels.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">03. Dining<\/span><span class=\"okfaq-n\">45<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to order additional dishes?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>As the availability of additional dishes varies depending on the season, please contact us by phone for further information.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is a lunch buffet available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that we do not offer buffet meals.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the price range for lunch?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The price range for lunch is between \u00a51,650 and \u00a57,150.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the opening hours for the hotel restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The operating hours for our dining facilities are as follows:<\/p><p>07:00 \u2013 10:00<br>18:00 \u2013 22:00<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to hold an Okuizome (traditional baby's first meal ceremony) at the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to hold an Okuizome ceremony, please kindly contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I dine at the restaurant alone?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, our restaurant welcomes guests dining individually.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you share information regarding the origin of your ingredients?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We proudly serve fresh ingredients sourced from the Genkai Sea (Genkai-nada).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an age restriction for the bar and lounge?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There are no age restrictions for using the lounge.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are \u00e0 la carte options available at the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer course dining only. Please note that \u00e0 la carte options are not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Please tell me about the dining plans available at the restaurant.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kaiseki course menus start from JPY 23,100. For further details, please feel free to contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a reservation for breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is served exclusively for staying guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can the restaurant cook fish that I catch?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer cooking services for a fee only for fish caught during our in-house Sabiki fishing activity. Please note that we cannot cook fish caught during fishing cruises.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the room service menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room service menus are provided in your guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the breakfast for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast for children consists of the same menu as adults.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you recommend any restaurants in the surrounding area?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In the surrounding area, there are two izakayas (Japanese-style pubs) and one kappo (traditional dining) restaurant, all located within a 10-minute walk from the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer an all-you-can-drink beverage package?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we offer an all-inclusive beverage package for 11,000 JPY (tax included) per person. This covers unlimited drinks during both dinner and breakfast.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I request a specific table in the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that we are unable to accept requests for specific seating in the restaurant.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you provide details about the teppanyaki dining?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Teppanyaki dining is available exclusively for guests staying two nights or more and on select dates only. Please contact us by telephone for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any restaurants where children are not allowed?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Children are welcome at all dining venues within the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is room service available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, a room service menu is provided in your guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a cafe or coffee shop on site?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have a cafe or coffee shop on site.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I reserve a time for dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner start times range from 6:00 PM to 7:30 PM (available in 30-minute intervals). Please kindly contact us by phone to reserve your preferred time.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are private dining rooms available at the hotel restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, our restaurant offers one private dining room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May non-staying guests use the restaurant for breakfast only?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is exclusively served for guests staying at Iki Retreat Kairi Murakami.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I bring my own food and drinks?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You are welcome to bring food and drinks into your guest room.<br>If you wish to bring your own beverages into the restaurant, a corkage fee of \u00a55,500 per bottle will apply.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a restaurant on the premises?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have one restaurant on the premises.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can meals be served in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that in-room dining is not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can the dinner menu be varied for consecutive night stays?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For guests staying multiple nights, we strive to vary the dinner menu as much as possible for each evening.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there beverages provided in the guest room refrigerator?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, the refrigerator in your room is stocked with alcoholic beverages and soft drinks.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a reservation for lunch?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For lunch reservations, please kindly contact us by 5:00 PM on the day prior to your visit.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a bar at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not have a bar on the premises.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I make a restaurant reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For restaurant reservations, please contact us by phone at least 3 days in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is a welcome drink provided upon arrival?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We prepare complimentary tea and traditional Japanese sweets for your arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What time is dinner served?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner service begins between 18:00 and 19:30. You may select your preferred time in 30-minute intervals.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the breakfast hours?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast start times are available from 7:00 AM to 9:00 AM, in 30-minute intervals.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer a children's menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer a dedicated menu for children. Rice and soup are provided free of charge.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How much does breakfast cost?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is JPY 4,400 per person (tax included).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me about the lunch menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For lunch, we offer a selection of dishes such as pasta, omelet rice, curry, udon noodles, and Japanese hamburger steak.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me about breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is served as a Japanese set menu. Please note that it is not a buffet style.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a restaurant on the property open for lunch?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we have a restaurant open for lunch on site. Operating hours are from 11:30 to 14:00 (last order at 13:00). Please kindly note that advance reservations are required by the day before. Please feel free to contact us if you would like to make a reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding the restaurant menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to our official website for details regarding our restaurant menu.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the approximate cost for dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kaiseki multi-course dinners are available from JPY 23,100. For further details, please feel free to contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I add dinner on the day of my stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Dinner reservations must be added by 17:00 two days prior to your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can non-overnight guests dine at the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Availability for non-overnight guests depends on reservation status. Please contact us by phone to inquire.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details about dinner?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Sample dinner menus are available on our official website. Kaiseki course meals start from JPY 23,100. For further details, please feel free to contact us by phone.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">04. Reservations &amp; Policies<\/span><span class=\"okfaq-n\">35<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What amenities are available for children and infants?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that we do not provide amenities for children.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can pregnant guests stay at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Absolutely. We warmly welcome expectant mothers to enjoy a relaxing stay with us.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is bottled mineral water provided in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guest rooms are equipped with a water dispenser featuring Hita Tenryosui mineral water.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can non-hotel guests use the lounge?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The lounge is exclusively available for staying guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Up to what age may children of the opposite gender use the bath together?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Children of the opposite gender are permitted to use the communal baths together up to 5 years of age.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How should children be counted when making a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Children are counted as individual guests (one person per child).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is a reservation required for day-use hot springs?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The fee for day-use hot springs is 1,000 JPY (tax included). As there are days when day-use bathing is unavailable, please contact us by telephone on the day of your visit.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer accommodation plans for anniversaries?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We currently do not offer special accommodation plans for anniversaries.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to change my plan after completing a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to change your plan, please kindly contact us by telephone or email.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is advance reservation or a ticket required for firefly viewing?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please sign up for the firefly viewing experience upon check-in. The fee is JPY 1,650 per person.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an age restriction for staying at the resort?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There are no age restrictions for staying with us. Guests of all ages are welcome.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a waiting list for cancellations?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that we do not maintain a waiting list for cancellations.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May minors stay at the hotel without an adult?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Accommodation for minors staying alone depends on their age. We kindly ask you to contact us by phone for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have children's sleepwear or room wear?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide Samue (traditional Japanese leisure wear) for children as room wear (120 cm size).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which facilities or services are available for non-overnight guests?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer private hot spring baths available for non-overnight guests for a fee.<br>Reservations are required.<br>Price: 5,500 JPY for 45 minutes.<br>Please feel free to contact us by email or phone for inquiries and reservations.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a reservation by phone?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we accept reservations over the phone as well.<br>TEL: +81-920-43-0770 (10:00\u201318:00)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a room reservation on the day of arrival?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Reservations must be made at least 2 days prior to your intended date of stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me about dining options for consecutive stays?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For guests staying multiple consecutive nights, we strive to vary our daily menus so that you may enjoy a unique culinary experience throughout your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change the number of guests in my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Whether we can accommodate a change in the number of guests depends on room availability. Please kindly contact us by email or telephone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you make tour or activity reservations on my behalf?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer tour reservation services. For inquiries regarding activities, please contact us by email or phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is room-only stay (without meals) available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer room-only stays.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me about booking through travel agencies or OTAs?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to Rakuten, Ikyu, Jalan, or Booking.com. For bookings via travel agencies, please contact JTB directly.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information on the available accommodation plans?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to our official website for details regarding our accommodation plans.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is your cancellation policy?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our cancellation fees are as follows:<\/p><p>Same day: 100% of the accommodation fee<br>1 day prior: 100% of the accommodation fee<br>3 days prior: 50% of the accommodation fee<br>7 days prior: 30% of the accommodation fee<br>14 days prior: 10% of the accommodation fee<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me about the all-inclusive plan?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The all-inclusive option is available at \u00a511,000 (tax included) per person. It includes complimentary drinks during dinner and breakfast.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can a single guest stay at the property?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we warmly welcome solo travelers as well.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I make a room reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For room reservations, please contact us by phone or email. We would be delighted to assist you.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer day-use plans?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer day-use plans.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I check room availability?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For room availability inquiries, please call us directly at +81-920-43-0770 (Available from 10:00 AM to 6:00 PM).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I confirm my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you wish to confirm your reservation, please feel free to contact us by phone or email.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I stay with my pet?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that pets are not permitted to stay at our resort.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I cancel my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To cancel your reservation, please contact us by phone or email. Kindly note that cancellation fees may apply depending on the timing of your cancellation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I stay with an infant under one year of age?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we are delighted to welcome guests staying with young infants.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can children share a bed with adults?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, children are welcome to share a bed with adults.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How far in advance can I make a room reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Reservations can be made up to 8 months in advance.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">05. Check-in &amp; Check-out<\/span><span class=\"okfaq-n\">9<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is early check-in or late check-in\/out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early check-in and late check-out are subject to room availability. If available, a fee of \u00a55,500 per hour will apply (late check-out is available up to 13:00).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide the taxi fare and travel time between the hotel and the airport?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer a complimentary shuttle service. As this service operates strictly by reservation, please inform us of your preferred time and pick-up location at least 3 days prior to your stay. Please kindly note that you may share the shuttle with other guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I leave my luggage with you before check-in or after check-out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We would be delighted to store your luggage both before check-in and after check-out.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I use the parking area before check-in or after check-out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, our parking facilities are available for your use both before check-in and after check-out.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is late check-out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Late check-out is subject to room availability. If available, a fee of JPY 5,500 per hour applies (up to 1:00 PM).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I will be arriving later than expected for check-in?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If your arrival is expected to be after 6:00 PM, please kindly inform us by phone (+81-920-43-0770).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is early check-in available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early check-in depends on room availability. Please feel free to contact us by phone on the day of your check-in.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the operating hours for the public bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The public bath is open during the following hours: 6:00\u201311:00 and 14:00\u201323:00.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the check-in and check-out times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in is from 3:00 PM and check-out is until 11:00 AM.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">06. Services<\/span><span class=\"okfaq-n\">14<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I send my luggage to the hotel in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes. If you wish to send your luggage prior to your arrival, please ensure that the shipping charges are prepaid.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are futons available? Is there a futon turndown service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We will prepare and lay out your futons during dinner time.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is laundry or dry-cleaning service available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that laundry and dry-cleaning services are not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about car-sharing services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that our hotel does not offer a car-sharing service.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are room slippers provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, slippers are provided in your guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to ship luggage from the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, luggage courier services are available via Kuroneko Yamato.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer rental running shoes and running wear?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, rental running shoes and running wear are available for our guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any recommended events held within the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have any events scheduled at this time.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to arrange an anniversary cake?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, anniversary cakes can be arranged for an additional fee.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a dress code?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is no dress code required at our dining facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are bicycle rentals available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer cycling activities for exploring Iki Island. Please feel free to contact us for details and reservations.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I walk around the hotel in room wear (yukata) and slippers?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide samue (traditional Japanese relaxation wear) as room wear for guests during their stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you assist with a special surprise?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please feel free to contact us by phone or email to discuss arrangements for your surprise.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide yukata or in-room wear?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We prepare Samue (traditional relaxed lounge wear) as in-house attire.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">07. Facilities<\/span><span class=\"okfaq-n\">35<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there meeting rooms or banquet halls available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have meeting rooms or banquet halls on the premises.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there vending machines on the premises?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have vending machines at the property.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can electronic cigarettes or heated tobacco products (such as IQOS) be used in non-smoking rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kindly note that electronic cigarettes and heated tobacco products are also strictly prohibited in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">\u65bd\u8a2d\u306e\u958b\u696d\u65e5\u3084\u7565\u6b74\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there baths in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All 12 guest rooms feature a private open-air bath on the terrace with free-flowing natural hot spring water. Additionally, select rooms are also equipped with an indoor bath.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the public bath located?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The public bath is located on the B1 floor.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the sauna available for day-use without staying overnight?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that we do not have sauna facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Who is the General Manager or representative of the property?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask that you contact us by telephone for further information.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have open-air hot spring baths?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we offer open-air hot spring baths.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there amenities in the sauna?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that we do not have a sauna on the premises.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a swimming pool?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have a swimming pool.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the communal baths natural hot springs (onsen)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, our grand communal baths feature natural hot spring water.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I use the communal baths if I have tattoos?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests with tattoos or body art are kindly requested to refrain from using the grand communal baths.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I meet someone in the lobby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, you are most welcome to use the lobby as a meeting area.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the fee for using the public hot spring bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The fee for day-use bathing is JPY 1,000 (tax included). As day-use bathing may not be available on certain days, please feel free to contact us by phone on the day of your visit.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where can I find details about the hotel facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to our official website for detailed information regarding our hotel facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What amenities are available in the public hot spring bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The amenities in the public hot spring bath are as follows:<\/p><p>Toothbrush, hairbrush, hair tie, body wash towel, razor, shaving gel, shampoo, conditioner, body wash, makeup remover, and facial cleanser.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are washing machines available at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that we do not have washing machines on the premises.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the spring quality of the communal bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The hot spring at Iki Retreat Kairi Murakami is an ultra-high concentration natural hot spring, containing approximately 17 times the standard threshold for hot springs (1g of active ingredients per 1,000g). The water turns a beautiful golden color when exposed to air.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I have information about the lounge?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The lounge is available for your enjoyment from 6:00 AM to 12:00 AM.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a fitness gym?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, a fitness gym is available for our guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the souvenirs available at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer a selection of local souvenirs, including Iki salt and sea urchin rice seasoning mix (Uni-meshi no moto).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have a hotel map available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we have a hotel map available.<br>If you would like to receive a copy, please kindly request it by email.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have a beauty salon?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have a spa on the premises.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there guest rooms with private open-air baths?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Out of our 12 rooms, 11 rooms feature a private open-air bath on the terrace (sized for one person).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the baths in the guest rooms natural hot springs?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The open-air baths provided in the guest rooms are filled with natural hot spring water.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a sauna facility at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not have a sauna facility.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there spa facilities and public baths available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we offer both spa facilities and public hot spring baths.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are massage services available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Massage services are available by advanced reservation only.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer laundry services or have a coin laundry?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that we do not offer laundry services, nor do we have coin laundry facilities on-site.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a shop on the premises?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer local souvenirs for purchase. Please note that we do not sell snacks or beverages.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the smoking area located?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The smoking area is located on the terrace on the B1 floor.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have private baths available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Private baths are available for an additional fee.<br>Reservation is required.<br>\u00a55,500 for 45 minutes.<br>Please contact us by email or phone for inquiries.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a communal bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we have indoor baths and open-air baths available for our guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the hot springs and public baths available for day guests?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Day-use bathing is available for JPY 1,000 (tax included). As day-use services may not be available on certain days, please kindly contact us by phone on the day of your visit.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">08. Rates &amp; Payment<\/span><span class=\"okfaq-n\">11<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is an accommodation tax charged separately?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>No accommodation tax is charged.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I pay the accommodation charge in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, advance payment by bank transfer is accepted.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">If I choose to pay on-site, when will the payment be made?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For online reservations paid on-site, payment can be settled either at check-in or check-out according to your preference.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which credit cards do you accept?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept JCB, VISA, Mastercard, AMEX, Diners Club, and UnionPay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the local taxi fares?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For information regarding local taxi fares, please feel free to contact us by phone or email.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the fee for using the fitness gym?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The fitness gym is available for guests to use free of charge.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I pay using electronic payment or e-money?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept payments in cash and credit cards only.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Will a cancellation fee be charged if I cancel my reservation due to natural disasters or public transportation disruptions?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>No cancellation fee will be charged in the event of a cancellation caused by natural disasters or public transportation disruptions.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What payment methods are accepted for room charges?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept payments in cash and by credit card.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding room rates?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room rates vary dynamically. Kindly refer to our official website for current pricing and availability.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the accommodation rate for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The rate for children is JPY 27,500 (tax included) per night, which includes both dinner and breakfast.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">09. Access &amp; Transportation<\/span><span class=\"okfaq-n\">15<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is bicycle or motorcycle parking available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests are welcome to park bicycles and motorcycles near the hotel entrance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which expressway interchange (IC) is closest to the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that there are no expressways on Iki Island.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can large buses access the main entrance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Buses may be parked in the parking lot directly in front of Iki Retreat Kairi Murakami, or temporarily stopped in front of the entrance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are baby baths available for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we have baby baths available for loan.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have charging facilities for electric vehicles?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have two charging spaces available for electric vehicles.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What kind of bathroom and toilet facilities are available in the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guest rooms feature a shower booth and a Western-style toilet.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the nearest car rental company located?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Mitsubishi Rent-A-Car is the nearest car rental service, located approximately 10 minutes by car from Iki Retreat Kairi Murakami.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I reserve the shuttle service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Complimentary shuttle service is available. As this service requires advance reservation, please inform us of your desired time and pickup\/drop-off location at least 3 days prior to your stay. Please note that you may share the shuttle with other guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is parking available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Free parking is available for all guests with ample space, so advance reservations are not required. Please note that while EV charging stations are available, we unfortunately do not accept advance reservations for them.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you provide directions to the property?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Should you require directions or assistance with your journey, please feel free to contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you arrange a taxi for me?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We would be delighted to assist you with arranging a taxi.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about access between nearby airports and the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer a complimentary shuttle service. As advance reservations are required, please inform us of your arrival time and location at least 3 days prior to your stay. Please note that the shuttle may be shared with other guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me how to access the hotel from the station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To reach Iki Island, you can travel by boat from Hakata Pier in Fukuoka Prefecture, or by plane from Nagasaki Airport in Nagasaki Prefecture.<br>Travel time is approximately 1 hour by Jetfoil (high-speed vessel) or around 2 hours and 30 minutes by ferry. Flights take about 30 minutes.<br>From the ports or airport, the resort is about 15 to 20 minutes by car.<\/p><p>We offer a complimentary shuttle service from each port and airport. As advance reservations are required, please inform us of your time and location at least 3 days prior to your stay. Please note that shuttles may be shared with other guests.<br>\u25a0 For detailed access from Tokyo and Osaka: <a href=\"https:\/\/www.kairi-iki.com\/access\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.kairi-iki.com\/access\/<\/a><\/p><p>* Please note that there are no trains operating on the island.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer a shuttle service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer a complimentary shuttle service. As it operates strictly by reservation, kindly inform us of your preferred time and location at least 3 days prior to your stay. Please note that you may share the shuttle with other guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can the hotel arrange a rental car reservation on my behalf?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we would be pleased to make rental car arrangements on your behalf. If you wish to request this service, please contact us by phone.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">10. Membership Program<\/span><span class=\"okfaq-n\">22<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I change my member registration details (email address or password)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please update your information under &quot;Edit Member Details&quot; on your My Page.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a fee for joining or registering as a member?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership registration is free of charge. Please click here for further details.<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I check my membership reward points?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may check your points balance here:<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do membership points have an expiration date?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership points do not expire. Please click here for more details.<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u30e9\u30f3\u30af\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u30e9\u30f3\u30af<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How are points awarded if an accompanying guest is a member instead of the person who made the reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here for more details.<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is membership registration required to stay or use the facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership registration is required to receive exclusive benefits.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/signup\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I cancel my membership?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please proceed through the &quot;Cancellation&quot; option within your member My Page.<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is corporate membership available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that registrations under corporate names are not accepted.<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I cannot complete new member registration?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please contact us via the form below.<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club\/contact-us\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club\/contact-us<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please inform me when membership status upgrades occur?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to the link below for details.<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where can I view the Membership Terms and Conditions?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please review the terms and conditions here:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club\/terms-and-conditions\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club\/terms-and-conditions<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there member benefits at the restaurants?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Member benefits are available at select restaurants. For details, please visit:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are bookings made through third-party travel sites eligible for the membership program?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to the link below for more details:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to combine points from multiple accounts, such as family members, into one membership account?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Points cannot be combined across accounts. For details, please check the link below:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can membership tiers be downgraded?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to the link below for details:<br><a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">From what date are the standard membership points accumulated?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please refer to the following link for details: <a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have a dedicated hotel or booking app?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer a dedicated app for check-in or reservations.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Regarding &quot;My Page&quot;<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The My Page feature is currently under preparation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any special privileges if I stay on my birthday?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For guests staying on their birthday, we would be delighted to prepare a special birthday dessert plate during dinner. Please inform us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I use the points I earned as a member for my stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For details regarding the Destination Club membership, please refer to the link below:\\n<a href=\"https:\/\/by-onko-chishin.com\/destination-club#FAQ\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club#FAQ<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I register for membership?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may register for membership via the link below:<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/signup\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details regarding membership benefits?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please visit our website for details regarding our membership program. <a href=\"https:\/\/by-onko-chishin.com\/destination-club\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/destination-club<\/a><\/p><\/div><\/div><\/details><\/details><\/details>\n<\/div>\n<script type=\"application\/ld+json\">{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"inLanguage\": \"en\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is bicycle or motorcycle parking available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guests are welcome to park bicycles and motorcycles near the hotel entrance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are razors provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Shaving razors are provided in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are body wash towels or sponges provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide body towels in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I change my member registration details (email address or password)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please update your information under \\\"Edit Member Details\\\" on your My Page.\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/login\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a fee for joining or registering as a member?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Membership registration is free of charge. Please click here for further details.\\nhttps:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u767b\u9332\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I check my membership reward points?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may check your points balance here:\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/login\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which expressway interchange (IC) is closest to the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that there are no expressways on Iki Island.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are cotton pads provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Cotton pads are provided in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide a diaper pail?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have three diaper pails available for your use.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do membership points have an expiration date?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Membership points do not expire. Please click here for more details.\\nhttps:\/\/by-onko-chishin.com\/destination-club#\u4f1a\u54e1\u30e9\u30f3\u30af\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can large buses access the main entrance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Buses may be parked in the parking lot directly in front of Iki Retreat Kairi Murakami, or temporarily stopped in front of the entrance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How are points awarded if an accompanying guest is a member instead of the person who made the reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please click here for more details.\\nhttps:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is membership registration required to stay or use the facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Membership registration is required to receive exclusive benefits.\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/signup\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I cancel my membership?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please proceed through the \\\"Cancellation\\\" option within your member My Page.\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/login\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is corporate membership available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that registrations under corporate names are not accepted.\\nhttps:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if I cannot complete new member registration?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please contact us via the form below.\\nhttps:\/\/by-onko-chishin.com\/destination-club\/contact-us\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please inform me when membership status upgrades occur?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please refer to the link below for details.\\nhttps:\/\/by-onko-chishin.com\/destination-club\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where can I view the Membership Terms and Conditions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please review the terms and conditions here:\\nhttps:\/\/by-onko-chishin.com\/destination-club\/terms-and-conditions\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are sewing kits available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, sewing kits are available upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there member benefits at the restaurants?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Member benefits are available at select restaurants. For details, please visit:\\nhttps:\/\/by-onko-chishin.com\/destination-club\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are bookings made through third-party travel sites eligible for the membership program?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please refer to the link below for more details:\\nhttps:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are cotton swabs provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, cotton swabs are available in the room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to combine points from multiple accounts, such as family members, into one membership account?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Points cannot be combined across accounts. For details, please check the link below:\\nhttps:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can membership tiers be downgraded?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please refer to the link below for details:\\nhttps:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"From what date are the standard membership points accumulated?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please refer to the following link for details: https:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is early check-in or late check-in\/out available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Early check-in and late check-out are subject to room availability. If available, a fee of \u00a55,500 per hour will apply (late check-out is available up to 13:00).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there meeting rooms or banquet halls available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have meeting rooms or banquet halls on the premises.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I send my luggage to the hotel in advance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. If you wish to send your luggage prior to your arrival, please ensure that the shipping charges are prepaid.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kind of hotel is it? \/ What are its main features?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Iki Retreat Kairi Murakami is an exclusive ryokan with 12 guest rooms, featuring authentic hypertonic natural hot springs flowing directly from the source.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the beds be pushed together or moved against the wall?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask for your understanding that beds cannot be moved.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an ice machine on site?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have an ice machine, but if you dial extension 9, we will be happy to deliver ice to your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is an accommodation tax charged separately?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"No accommodation tax is charged.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are futons available? Is there a futon turndown service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We will prepare and lay out your futons during dinner time.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there vending machines on the premises?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have vending machines at the property.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there guest rooms that can accommodate four guests in one room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we have guest rooms that can accommodate four guests. Please refer to our official website for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can electronic cigarettes or heated tobacco products (such as IQOS) be used in non-smoking rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Kindly note that electronic cigarettes and heated tobacco products are also strictly prohibited in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What amenities are available for children and infants?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that we do not provide amenities for children.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can pregnant guests stay at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Absolutely. We warmly welcome expectant mothers to enjoy a relaxing stay with us.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"\u65bd\u8a2d\u306e\u958b\u696d\u65e5\u3084\u7565\u6b74\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I request brochures or promotional materials?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you would like to request a brochure, please contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is bottled mineral water provided in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guest rooms are equipped with a water dispenser featuring Hita Tenryosui mineral water.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the maximum capacity for the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Room capacities vary depending on the room type. Please refer to the Accommodation page on our official website for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can non-hotel guests use the lounge?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The lounge is exclusively available for staying guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is laundry or dry-cleaning service available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly inform you that laundry and dry-cleaning services are not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are irons available for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, irons are available for rent upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I pay the accommodation charge in advance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, advance payment by bank transfer is accepted.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there baths in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All 12 guest rooms feature a private open-air bath on the terrace with free-flowing natural hot spring water. Additionally, select rooms are also equipped with an indoor bath.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a television in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, televisions are equipped in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer pottery classes?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Reservations for pottery classes must be made by telephone at least 5 days prior to your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Up to what age may children of the opposite gender use the bath together?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Children of the opposite gender are permitted to use the communal baths together up to 5 years of age.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to order additional dishes?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"As the availability of additional dishes varies depending on the season, please contact us by phone for further information.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is a lunch buffet available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that we do not offer buffet meals.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding the local weather?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For information regarding the local weather, please feel free to contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where can I find recruitment information?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For information regarding career opportunities, please contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the public bath located?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The public bath is located on the B1 floor.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are shoes strictly prohibited inside the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly request that guests remove their shoes before entering the room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What size is the refrigerator?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The dimensions of the refrigerator are as follows:\\nHeight 81 cm x Width 46 cm x Depth 46 cm\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How should children be counted when making a reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Children are counted as individual guests (one person per child).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the price range for lunch?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The price range for lunch is between \u00a51,650 and \u00a57,150.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the opening hours for the hotel restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The operating hours for our dining facilities are as follows:\\n\\n07:00 \u2013 10:00\\n18:00 \u2013 22:00\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to hold an Okuizome (traditional baby's first meal ceremony) at the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you wish to hold an Okuizome ceremony, please kindly contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide the taxi fare and travel time between the hotel and the airport?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer a complimentary shuttle service. As this service operates strictly by reservation, please inform us of your preferred time and pick-up location at least 3 days prior to your stay. Please kindly note that you may share the shuttle with other guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is the sauna available for day-use without staying overnight?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that we do not have sauna facilities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are matches or lighters available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that we do not provide matches or lighters.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if I cannot reach you by phone?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you are unable to reach us by phone, we kindly ask that you try calling again later or contact us via the email address below:\\n\\nMAIL: iki@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Who is the General Manager or representative of the property?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask that you contact us by telephone for further information.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I dine at the restaurant alone?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, our restaurant welcomes guests dining individually.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is a reservation required for day-use hot springs?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The fee for day-use hot springs is 1,000 JPY (tax included). As there are days when day-use bathing is unavailable, please contact us by telephone on the day of your visit.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer accommodation plans for anniversaries?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We currently do not offer special accommodation plans for anniversaries.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you provide information about the canal cruiser?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer canal cruises. However, ocean cruises around Tatsunoshima Island are available. Please refer to the official Tatsunoshima website for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please inform me of any scheduled construction periods?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There are currently no construction works scheduled.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to change my plan after completing a reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you wish to change your plan, please kindly contact us by telephone or email.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you share information regarding the origin of your ingredients?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We proudly serve fresh ingredients sourced from the Genkai Sea (Genkai-nada).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an age restriction for the bar and lounge?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There are no age restrictions for using the lounge.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Regarding TV connection options (screen mirroring, HDMI, USB)\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Kindly note that screen mirroring and USB connections are not supported. HDMI connection is available; however, please kindly bring your own HDMI cable.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What baby items or amenities do you provide?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have three diaper pails and a baby bath available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are \u00e0 la carte options available at the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer course dining only. Please note that \u00e0 la carte options are not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Information regarding operation during the Year-End and New Year period\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We remain open throughout the Year-End and New Year holidays.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have a dedicated hotel or booking app?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer a dedicated app for check-in or reservations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is advance reservation or a ticket required for firefly viewing?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please sign up for the firefly viewing experience upon check-in. The fee is JPY 1,650 per person.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Please tell me about the dining plans available at the restaurant.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Kaiseki course menus start from JPY 23,100. For further details, please feel free to contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about car-sharing services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that our hotel does not offer a car-sharing service.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a reservation for breakfast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is served exclusively for staying guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have open-air hot spring baths?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we offer open-air hot spring baths.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an age restriction for staying at the resort?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There are no age restrictions for staying with us. Guests of all ages are welcome.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the season for local beach swimming?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The beach season generally opens around early July depending on the beach and lasts through late August. For further details, please contact the Iki Tourism Association.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there amenities in the sauna?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that we do not have a sauna on the premises.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the restaurant cook fish that I catch?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer cooking services for a fee only for fish caught during our in-house Sabiki fishing activity. Please note that we cannot cook fish caught during fishing cruises.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a waiting list for cancellations?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that we do not maintain a waiting list for cancellations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I leave my luggage with you before check-in or after check-out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We would be delighted to store your luggage both before check-in and after check-out.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"If I choose to pay on-site, when will the payment be made?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For online reservations paid on-site, payment can be settled either at check-in or check-out according to your preference.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are bed guards available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we have bed guards available for your convenience.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please specify the bed sizes?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The bed dimensions are 120 cm in width by 195 cm in length.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which credit cards do you accept?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We accept JCB, VISA, Mastercard, AMEX, Diners Club, and UnionPay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are hair irons available for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we offer hair irons for loan upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are baby baths available for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we have baby baths available for loan.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide makeup remover?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, makeup remover is available for your use.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May minors stay at the hotel without an adult?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Accommodation for minors staying alone depends on their age. We kindly ask you to contact us by phone for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me more about the Japanese-Western style rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our Premium Japanese-Western Style Room consists of a 10-tatami Japanese room and a 33-square-meter Western room. The Western room is furnished with two semi-double beds.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the room service menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Room service menus are provided in your guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have children's sleepwear or room wear?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide Samue (traditional Japanese leisure wear) for children as room wear (120 cm size).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the breakfast for children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast for children consists of the same menu as adults.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a swimming pool?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have a swimming pool.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How long does it take to receive a response to an email inquiry?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We will reply as promptly as possible. If your matter is urgent, we kindly ask you to contact us by phone. TEL: +81-920-43-0770 (10:00 - 18:00)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide toothbrush sets?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Toothbrushes are provided in guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding closed days and current operating status?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our scheduled closing dates have not yet been determined.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the communal baths natural hot springs (onsen)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, our grand communal baths feature natural hot spring water.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I use the communal baths if I have tattoos?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guests with tattoos or body art are kindly requested to refrain from using the grand communal baths.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the local taxi fares?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For information regarding local taxi fares, please feel free to contact us by phone or email.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the fee for using the fitness gym?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The fitness gym is available for guests to use free of charge.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are room slippers provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, slippers are provided in your guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Regarding \\\"My Page\\\"\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The My Page feature is currently under preparation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Regarding sightseeing boat \/ excursion cruise options\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For details on excursion cruises, please visit the official Tatsunoshima Cruise website.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which facilities or services are available for non-overnight guests?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer private hot spring baths available for non-overnight guests for a fee.\\nReservations are required.\\nPrice: 5,500 JPY for 45 minutes.\\nPlease feel free to contact us by email or phone for inquiries and reservations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a reservation by phone?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we accept reservations over the phone as well.\\nTEL: +81-920-43-0770 (10:00\u201318:00)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any convenience stores nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The nearest convenience store is approximately a 15-minute drive from Iki Retreat Kairi Murakami.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you recommend any restaurants in the surrounding area?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In the surrounding area, there are two izakayas (Japanese-style pubs) and one kappo (traditional dining) restaurant, all located within a 10-minute walk from the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer an all-you-can-drink beverage package?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we offer an all-inclusive beverage package for 11,000 JPY (tax included) per person. This covers unlimited drinks during both dinner and breakfast.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a hotel concierge available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please feel free to speak with our front desk staff, who will be delighted to assist you with any requests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the bedding provided in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer either western-style beds or traditional Japanese futon bedding, depending on your room selection.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a room reservation on the day of arrival?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Reservations must be made at least 2 days prior to your intended date of stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have charging facilities for electric vehicles?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have two charging spaces available for electric vehicles.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I meet someone in the lobby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, you are most welcome to use the lobby as a meeting area.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the fee for using the public hot spring bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The fee for day-use bathing is JPY 1,000 (tax included). As day-use bathing may not be available on certain days, please feel free to contact us by phone on the day of your visit.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where can I find details about the hotel facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please refer to our official website for detailed information regarding our hotel facilities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What amenities are available in the public hot spring bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The amenities in the public hot spring bath are as follows:\\n\\nToothbrush, hairbrush, hair tie, body wash towel, razor, shaving gel, shampoo, conditioner, body wash, makeup remover, and facial cleanser.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are shampoo and conditioner provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, shampoo and conditioner are provided.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I pay using electronic payment or e-money?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We accept payments in cash and credit cards only.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I request a specific table in the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that we are unable to accept requests for specific seating in the restaurant.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me about dining options for consecutive stays?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For guests staying multiple consecutive nights, we strive to vary our daily menus so that you may enjoy a unique culinary experience throughout your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are washing machines available at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that we do not have washing machines on the premises.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kind of bathroom and toilet facilities are available in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guest rooms feature a shower booth and a Western-style toilet.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is free Wi-Fi available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, complimentary Wi-Fi is available throughout the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to ship luggage from the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, luggage courier services are available via Kuroneko Yamato.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is coffee provided in the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, capsule coffee machines and coffee capsules are provided in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer rental running shoes and running wear?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, rental running shoes and running wear are available for our guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I use the parking area before check-in or after check-out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, our parking facilities are available for your use both before check-in and after check-out.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change the number of guests in my reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Whether we can accommodate a change in the number of guests depends on room availability. Please kindly contact us by email or telephone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any special privileges if I stay on my birthday?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For guests staying on their birthday, we would be delighted to prepare a special birthday dessert plate during dinner. Please inform us in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the spring quality of the communal bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The hot spring at Iki Retreat Kairi Murakami is an ultra-high concentration natural hot spring, containing approximately 17 times the standard threshold for hot springs (1g of active ingredients per 1,000g). The water turns a beautiful golden color when exposed to air.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any recommended events held within the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have any events scheduled at this time.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you provide details about the teppanyaki dining?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Teppanyaki dining is available exclusively for guests staying two nights or more and on select dates only. Please contact us by telephone for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any restaurants where children are not allowed?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Children are welcome at all dining venues within the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I have information about the lounge?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The lounge is available for your enjoyment from 6:00 AM to 12:00 AM.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about sightseeing spots in the area?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please refer to the following website for information on tourism in Iki: https:\/\/www.ikikankou.com\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What items are available for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer hair irons, irons, and electric kettles for loan. Please feel free to request them at your convenience.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a fitness gym?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, a fitness gym is available for our guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is room service available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, a room service menu is provided in your guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you make tour or activity reservations on my behalf?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer tour reservation services. For inquiries regarding activities, please contact us by email or phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a cafe or coffee shop on site?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have a cafe or coffee shop on site.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is room-only stay (without meals) available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer room-only stays.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me about booking through travel agencies or OTAs?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please refer to Rakuten, Ikyu, Jalan, or Booking.com. For bookings via travel agencies, please contact JTB directly.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How many guest rooms do you have?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have 12 guest rooms in total.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is late check-out available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Late check-out is subject to room availability. If available, a fee of JPY 5,500 per hour applies (up to 1:00 PM).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are skincare amenities (lotion, facial wash, makeup remover) provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Skincare amenities are provided in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if I will be arriving later than expected for check-in?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If your arrival is expected to be after 6:00 PM, please kindly inform us by phone (+81-920-43-0770).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is early check-in available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Early check-in depends on room availability. Please feel free to contact us by phone on the day of your check-in.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I reserve a time for dinner?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner start times range from 6:00 PM to 7:30 PM (available in 30-minute intervals). Please kindly contact us by phone to reserve your preferred time.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the souvenirs available at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer a selection of local souvenirs, including Iki salt and sea urchin rice seasoning mix (Uni-meshi no moto).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I use the points I earned as a member for my stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For details regarding the Destination Club membership, please refer to the link below:\\\\nhttps:\/\/by-onko-chishin.com\/destination-club#FAQ\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you provide information about the yoga sessions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please visit our official website for details regarding our yoga programs.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information on the available accommodation plans?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please refer to our official website for details regarding our accommodation plans.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have baby cots available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, baby cots are available for our guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is your cancellation policy?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our cancellation fees are as follows:\\n\\nSame day: 100% of the accommodation fee\\n1 day prior: 100% of the accommodation fee\\n3 days prior: 50% of the accommodation fee\\n7 days prior: 30% of the accommodation fee\\n14 days prior: 10% of the accommodation fee\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the nearest car rental company located?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Mitsubishi Rent-A-Car is the nearest car rental service, located approximately 10 minutes by car from Iki Retreat Kairi Murakami.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are private dining rooms available at the hotel restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, our restaurant offers one private dining room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May non-staying guests use the restaurant for breakfast only?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is exclusively served for guests staying at Iki Retreat Kairi Murakami.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have a hotel map available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we have a hotel map available.\\nIf you would like to receive a copy, please kindly request it by email.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Will a cancellation fee be charged if I cancel my reservation due to natural disasters or public transportation disruptions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"No cancellation fee will be charged in the event of a cancellation caused by natural disasters or public transportation disruptions.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any beaches for swimming nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is a swimming beach located approximately 30 minutes away by car.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an operator available to assist over the phone?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you wish to speak with an operator, please contact us at TEL: +81-920-43-0770 (10:00\u201318:00) or EMAIL: iki@by-onko-chishin.com.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me about the all-inclusive plan?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The all-inclusive option is available at \u00a511,000 (tax included) per person. It includes complimentary drinks during dinner and breakfast.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I bring my own food and drinks?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You are welcome to bring food and drinks into your guest room.\\nIf you wish to bring your own beverages into the restaurant, a corkage fee of \u00a55,500 per bottle will apply.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a restaurant on the premises?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have one restaurant on the premises.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I reserve the shuttle service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Complimentary shuttle service is available. As this service requires advance reservation, please inform us of your desired time and pickup\/drop-off location at least 3 days prior to your stay. Please note that you may share the shuttle with other guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have a beauty salon?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have a spa on the premises.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there guest rooms with private open-air baths?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Out of our 12 rooms, 11 rooms feature a private open-air bath on the terrace (sized for one person).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is parking available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Free parking is available for all guests with ample space, so advance reservations are not required. Please note that while EV charging stations are available, we unfortunately do not accept advance reservations for them.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can meals be served in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly inform you that in-room dining is not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you provide directions to the property?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Should you require directions or assistance with your journey, please feel free to contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the dinner menu be varied for consecutive night stays?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For guests staying multiple nights, we strive to vary the dinner menu as much as possible for each evening.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a refrigerator in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, each guest room is equipped with a refrigerator.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can a single guest stay at the property?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we warmly welcome solo travelers as well.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to arrange an anniversary cake?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, anniversary cakes can be arranged for an additional fee.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have barrier-free (accessible) rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that our property is not barrier-free.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the baths in the guest rooms natural hot springs?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The open-air baths provided in the guest rooms are filled with natural hot spring water.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a sauna facility at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not have a sauna facility.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there beverages provided in the guest room refrigerator?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, the refrigerator in your room is stocked with alcoholic beverages and soft drinks.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a reservation for lunch?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For lunch reservations, please kindly contact us by 5:00 PM on the day prior to your visit.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a bar at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not have a bar on the premises.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there spa facilities and public baths available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we offer both spa facilities and public hot spring baths.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I make a restaurant reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For restaurant reservations, please contact us by phone at least 3 days in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is a welcome drink provided upon arrival?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We prepare complimentary tea and traditional Japanese sweets for your arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I make a room reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For room reservations, please contact us by phone or email. We would be delighted to assist you.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are massage services available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Massage services are available by advanced reservation only.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer day-use plans?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer day-use plans.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a dress code?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is no dress code required at our dining facilities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What payment methods are accepted for room charges?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We accept payments in cash and by credit card.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I check room availability?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For room availability inquiries, please call us directly at +81-920-43-0770 (Available from 10:00 AM to 6:00 PM).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the smoking policies at the resort?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guests who wish to smoke are kindly asked to use the terrace located on the B1 floor.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer laundry services or have a coin laundry?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that we do not offer laundry services, nor do we have coin laundry facilities on-site.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are bicycle rentals available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer cycling activities for exploring Iki Island. Please feel free to contact us for details and reservations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I confirm my reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you wish to confirm your reservation, please feel free to contact us by phone or email.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I stay with my pet?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly inform you that pets are not permitted to stay at our resort.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What time is dinner served?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner service begins between 18:00 and 19:30. You may select your preferred time in 30-minute intervals.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I cancel my reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To cancel your reservation, please contact us by phone or email. Kindly note that cancellation fees may apply depending on the timing of your cancellation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you arrange a taxi for me?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We would be delighted to assist you with arranging a taxi.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I walk around the hotel in room wear (yukata) and slippers?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide samue (traditional Japanese relaxation wear) as room wear for guests during their stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a shop on the premises?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer local souvenirs for purchase. Please note that we do not sell snacks or beverages.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I stay with an infant under one year of age?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we are delighted to welcome guests staying with young infants.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the smoking area located?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The smoking area is located on the terrace on the B1 floor.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the breakfast hours?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast start times are available from 7:00 AM to 9:00 AM, in 30-minute intervals.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer a children's menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer a dedicated menu for children. Rice and soup are provided free of charge.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I register for membership?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may register for membership via the link below:\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/signup\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How much does breakfast cost?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is JPY 4,400 per person (tax included).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you assist with a special surprise?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please feel free to contact us by phone or email to discuss arrangements for your surprise.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have private baths available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Private baths are available for an additional fee.\\nReservation is required.\\n\u00a55,500 for 45 minutes.\\nPlease contact us by email or phone for inquiries.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me about the lunch menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For lunch, we offer a selection of dishes such as pasta, omelet rice, curry, udon noodles, and Japanese hamburger steak.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me about breakfast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is served as a Japanese set menu. Please note that it is not a buffet style.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can children share a bed with adults?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, children are welcome to share a bed with adults.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the operating hours for the public bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The public bath is open during the following hours: 6:00\u201311:00 and 14:00\u201323:00.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide yukata or in-room wear?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We prepare Samue (traditional relaxed lounge wear) as in-house attire.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about access between nearby airports and the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer a complimentary shuttle service. As advance reservations are required, please inform us of your arrival time and location at least 3 days prior to your stay. Please note that the shuttle may be shared with other guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me how to access the hotel from the station?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To reach Iki Island, you can travel by boat from Hakata Pier in Fukuoka Prefecture, or by plane from Nagasaki Airport in Nagasaki Prefecture.\\nTravel time is approximately 1 hour by Jetfoil (high-speed vessel) or around 2 hours and 30 minutes by ferry. Flights take about 30 minutes.\\nFrom the ports or airport, the resort is about 15 to 20 minutes by car.\\n\\nWe offer a complimentary shuttle service from each port and airport. As advance reservations are required, please inform us of your time and location at least 3 days prior to your stay. Please note that shuttles may be shared with other guests.\\n\u25a0 For detailed access from Tokyo and Osaka: https:\/\/www.kairi-iki.com\/access\/\\n\\n* Please note that there are no trains operating on the island.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a restaurant on the property open for lunch?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we have a restaurant open for lunch on site. Operating hours are from 11:30 to 14:00 (last order at 13:00). Please kindly note that advance reservations are required by the day before. Please feel free to contact us if you would like to make a reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding the restaurant menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please refer to our official website for details regarding our restaurant menu.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the approximate cost for dinner?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Kaiseki multi-course dinners are available from JPY 23,100. For further details, please feel free to contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you recommend any local activities nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We recommend nearby activities such as Iki Dolphin Park & Resort and Wanpack Iki.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I add dinner on the day of my stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Dinner reservations must be added by 17:00 two days prior to your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details regarding membership benefits?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please visit our website for details regarding our membership program. https:\/\/by-onko-chishin.com\/destination-club\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are sleepwear or pajamas provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"One-piece nightgowns are provided in the guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How far in advance can I make a room reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Reservations can be made up to 8 months in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can non-overnight guests dine at the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Availability for non-overnight guests depends on reservation status. Please contact us by phone to inquire.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding room rates?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Room rates vary dynamically. Kindly refer to our official website for current pricing and availability.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What room amenities and equipment are provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer toothbrushes, shower caps, razors, shaving gel, cotton pads, cotton swabs, sewing kits, hair bands, and body towels.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the accommodation rate for children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The rate for children is JPY 27,500 (tax included) per night, which includes both dinner and breakfast.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details about dinner?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Sample dinner menus are available on our official website. Kaiseki course meals start from JPY 23,100. For further details, please feel free to contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer a shuttle service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer a complimentary shuttle service. As it operates strictly by reservation, kindly inform us of your preferred time and location at least 3 days prior to your stay. Please note that you may share the shuttle with other guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a communal bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we have indoor baths and open-air baths available for our guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I contact the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may reach us at +81-920-43-0770 (10:00 - 18:00).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the hotel arrange a rental car reservation on my behalf?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we would be pleased to make rental car arrangements on your behalf. If you wish to request this service, please contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the check-in and check-out times?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Check-in is from 3:00 PM and check-out is until 11:00 AM.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the hot springs and public baths available for day guests?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Day-use bathing is available for JPY 1,000 (tax included). 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